Emma emailed me to pass on her thanks to the team at Kidderminster Hospital.
So if you know the mystery person, pass this onto her. It might make her day.
And bear in mind, that even if people don’t know your name, kindness goes a long way.
“Good afternoon!
I just wanted to write to you and praise a member of your team at Kidderminster Hospital.
I was recently in having an operation on my knee and had an awful experience whilst I was there. Your team member saw me and came and sat with me for quite some time. She talked to me and took my mind off things. She was really comforting and was the best part of my hospital experience.
I can’t remember her name, but that she wore glasses and has a history in teaching.
If you know who this lady is please pass on my thanks, she was really there when I needed her and I’ve never been so grateful to see someone.
Kind regards,
Emma Thouard”
